Privacy Policy for Intercontinental Processing Group
INTRODUCTION
Welcome to Intercontinental Processing Group's Privacy Policy. At ICPG, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you interact with our services as a backend solution for attorneys and financial services companies.
INFORMATION WE COLLECT
Personal Information
-Contact information (name, email address, phone number)
-Employment information (when applying for positions)
-Financial information (when providing services related to financial hardship and distress)
-Documentation submitted through our website or service platforms
Non-Personal Information
-Browser and device information
-IP address and usage data
-Cookies and tracking technologies
How We Use Your Information
We use your personal information to:
-Provide customer service and support
-Process negotiations with creditors
-Prepare bankruptcy documentation
-Assist with financial planning and budget analysis
-Communicate about our services
-Improve our website and services
-Comply with legal obligations
Text / SMS Marketing
If you choose to opt-in to SMS communications from ICPG, you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, notifications updates, and/or information related to ICPG as well as information related to your orders and account.
Consent to Receive Automated Messages
You understand that consent to receive automated messages is not a condition of purchase or use of ICPG services. Messages may include but are not limited to, order confirmations, updates, and special offers.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to ICPG.
Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START' to receive SMS messages again.
For assistance with the messaging service, text "HELP" or contact info@icpg.us.
Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to ICPG.
Information Sharing and Disclosure
ICPG may share your information with:
-Attorneys and financial service companies we partner with
-Creditors (as necessary for negotiations)
-Service providers who assist in our operations
-Legal authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
-Access to your personal information
-Correction of inaccurate data
-Deletion of your data
-Restriction of processing
-Data portability
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Intercontinental Processing Group
26500 Agoura Rd., Suite 511
Calabasas, CA 91302
You can reach us through our contact form at https://www.icpg.us/contact-us/
This privacy policy was last updated on March 18, 2025.
